Do I qualify for VAT exemption?
Most of our products qualify for VAT exemption when sold to a qualifying person or organisation. To qualify, you must have a chronic or disabling medical condition such as arthritis, heart condition, paralysis etc. (unfortunately “old age” is not considered an illness!). We provide a simple self declaration when purchasing items. If in doubt, please call for advice, or consult the HMRC website and look for Notice 701/7 Vat reliefs for disabled people.
Please see our VAT Exemption section for more information